Arrival and Departure: During the season the options for each arrival and departure are related to capacity availability. Before and after the season there are no special, it is up to your choice. In hotels and resorts in the season it is possible to change only Saturdays and Sundays while in the pre and post- season it is possible to change on a weekly basis. The reservation is generally valid for seven days. Shorter stay is possible at an additional cost up to 30 %.


Arrival and Departure Time: In holiday homes check-in is from 2 pm and check-out until 10 am.Exceptions are depending on personal arrangement with the agency. For cruise and charter travel, the rules are defined to a special contract.


Bed linen: Bed linen is changed by owner on a weekly basis. However, towels are not available. Wen submitting accommodations check details of any defects,otherwise  there will be no measures against the travel organizer. Hotels, resorts, tickets etc.The balance transaction is four weeks before departure. When making payments please write the reservation number or attach the name of the accommodation.


Reservation: You can book your trip by phone or e-mail. Zoib receuot if yizr reservatuib, you xill receive a two-copy certificate on your request and return it within 7 days and payment is within 10 days, and we will ask you the number of reservations on our bank account to deposit bank transfer or specify the name of the facility. In the case of non-compliance,the Agency reserves the right to cancel the reservation. A new reservation is possible with an extra charge of 15 €.


Responsibility: For possible damage, such as broken glass, among others must be paid locally. If your vacation could have any disadvantages, Please contact the homeowner so that they can be removed immediately. The travel organizer is required to fulfill its obligations as stated in the book, brochure or CD-ROM and the catalog.


Pets: The price of a traveling dog is 6 € except in exceptional circumstances. For enrollment is required: confirmation of the International vaccination against rabies vaccination (at least 15 days and up to 6 months old). In public and near the beach is to keep a dog on a leash (partial punishment up to 150 €), sunbathing with a dog is allowed at the smallest distance of 100 m from the public beach ( also on the leash).


Children: Children under 2 years do not pay. However, they also have no right to own bed.The crib is available at an extra charge of 5 € perday in some homes, and on request at hotels, the price is approximately 6 €.


Residence tax: The sojourn tax is collected by the municipalities, resulting in different rates for each destination (within 1 € for adults, for children 12 – 18 years of age, children up to 12 free). Tax is conceived as a contribution to the preservation of the beach. The extra fee is around 3,5 per person.


Personal documents: For a stay of up to 30day a personal ID for German citizens is sufficient. Passport is required for stays up to 3 months in transit. For photos of children (up to 16 years) (including infants) or when enrolling in a parent’s passport.


Number of persons: Pleas specify the number of people and report for possible amendments.


Cancellations:
up to 30 days before departure 15 %
from 29 days to 14 days fefore the start 30 %
from 13 days to 7 day before the start of the 45 %
from 6 days to 2 days before departure 60 %
and in case of cancellation of the trip 75 %


Keys: Delivery of keys takes place on the spot, and make sure to take your city map.


Road assistance 987, Police 92, Firefighters 93, Ambulances 94


Change of bookings: Refers to the number of people. The destination and the accommodation facility are possible in principle in agreement with the agency. Available capacity is, of cours, a prerequisite. Transfer fees are usually 15 to 25 €.