Company and headquarters: Nova tours Medulin, Biškupije 1 52203 Medulin Name and surname of the head of business: Šimo Vukoje Property in which he performs and authorizations held by: Owner Of the E-mail Address; no. Telephone and fax: simo.vukoje@pu.t-com.hr The number of the court register in which the T.A. is registered: the designation of the craftswoman 18010003322 OIB : 44687811739 Details of the competent authority whose official supervision is subject to the activity of the travel agency: state inspectorate; Šubiceva 29; Zagreb

Notice of submission of written complaints of the service user: In accordance with the provisions of Art. 6th. 1. 3 laws on the provision of services in tourism OG No 130/17 written Consumer complaint can be submitted: – Written in business premises; – By e-mail : simo.vukoje@pu.t-com.hr – Send by post to Šimo Vukoje, Brajdice 9, 52204 Ližnjan

The complaint of the service user will be confirmed without delay in writing by the receipt of the complaint , and in writing answer the complaint within 15 days from the date of receipt of the complaint.